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2017 Volvo XC90 T8 Excellence T8 Twin Engine Plug-In Hybrid 7-Pass Excellence

2017 Volvo XC90
Trim Info:
All Wheel Drive, Sport Utility, Small Sport Utility Vehicles 4WD
24 (Est) mpg city / 27 (Est) mpg hwy
Other Trims
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Recalls & Complaints

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Recall Details
Issued: 2018-11-16
DESCRIPTION OF ISSUE

Volvo Car USA LLC (Volvo) is recalling certain 2017-2019 Volvo XC90, S90, V60, V60 Cross Country, V90, XC40, XC60, and V90 Cross Country vehicles. The software installed in the Vehicle Connectivity Module (VCM) may have an error causing the Telematics and Driver Support Systems to function improperly. As a result, the GPS will not provide location information to emergency personnel in the event of an emergency.
If the GPS location is not provided to emergency personnel it can inhibit emergency response in the event of a crash or injury.

DESCRIPTION OF COMPONENT

ELECTRICAL SYSTEM: SOFTWARE

RESOLUTION

Volvo will notify owners, and dealers will correct the software, free of charge. The recall is expected to begin January 7, 2019. Owners may contact Volvo customer service at 1-800-458-1552. Volvo's number for this recall is R39917.

NOTES

Owners may also contact the National Highway Traffic Safety Administration Vehicle Safety Hotline at 1-888-327-4236 (TTY 1-800-424-9153), or go to www.safercar.gov.


To Address this issue, please contact your local dealer or Volvo directly for assistance

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Our Mission: Save lives, prevent injuries, reduce vehicle-related crashes
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