THE JACKS SUPPLIED WITH THESE VEHICLES WERE ASSEMBLED WITH AN IMPROPERLY MACHINED SPINDLE, SO THAT A SHARP RIDGE ON THE EDGE OF SPINDLE'S THREAD WOULD HAVE REMAINED.THIS RIDGE CAN DAMAGE THE INSIDE THREAD OF THE JACK'S SCISSOR SHOE WHEN THE JACK IS USED TO LIFT THE VEHICLE. THE JACK COULD COLLAPSE WITH THE POSSIBILITY THAT A PERSON STANDING CLOSE TO THE VEHICLE COULD BE INJURED.
DESCRIPTION OF COMPONENT
EQUIPMENT:MECHANICAL:JACKS
RESOLUTION
OWNERS WILL BE PROVIDED WITH A NEW JACK.
NOTES
SYSTEM: EQUIPMENT; JACKS.VEHICLE DESCRIPTION: PASSENGER VEHICLES.NOTE: IF A REPLACEMENT JACK HAS NOT BEEN PROVIDED FREE OF CHARGE WITHIN A REASONABLE TIME, PLEASE CONTACT VOLKSWAGEN AT 1-800-822-8987. ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION'S AUTO SAFETY HOTLINE AT 1-800-424-9393.
To Address this issue, please contact your local dealer or Volkswagen directly for assistance
All information provided by National Highway Traffic Safety Administration
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